About Frain

Frain has grown into the world’s largest supplier of plug and play packaging equipment in the world. A lot more goes into a manufacturing line than just machines. Frain fills that gap by providing everything you need, from industry experts who are there to work their magic, to the machines, line coordination, integration, and setup. We even provide service after the sale. But we are also known for our financing options, which make the whole thing affordable for the CPG, food, health & beauty, manufacturing, and contract packaging industries. We are a 40+ year old company with over 95 employees and growing! We are excited to have you join our team.

Summary

IT Support Specialist is responsible for managing all IT personnel within the organization, as well as planning and deploying infrastructure features for the organization, evaluating hardware & software platforms, analyzing their performance, and recommending changes based on the experience and project requirements.

Key Duties and Responsibilities

As an at-will employer, Frain Industries reserves the right to add to or modify this list to the extent it deems necessary

• Provide leadership, supervision, and training to the members of the IT staff, ensuring that appropriate resources are in place to complete required tasks.
• Provide technical support and guidance to IT staff.
• Direct involvement in incidents that cause service impact and acts as main point of contact for issues not being resolved in a timely manner.
• Design, implement, & update policies to improve the quality and efficiency of support services, including priority level delegation.
• Ensure that systems and processes are maintained & followed to ensure effective monitoring, control, and support of service delivery.
• Provide LAN support and administration across all facilities.
• Establish & enforce standards and best practices for managing internal infrastructure including network, access rights, desktops, servers & internal applications.
• Responsible for overall system and infrastructure stability & design to reduce failures.
• Responsible for day-to-day system administration, including management of internal network, & Microsoft Active Directory.
• Responsible for management of the rollout and support of desktop devices, including laptops, desktops, printers, and productivity tools such as MSOffice.
• Install, configure, and support new and existing servers and network infrastructure.
• Monitor business critical processes and systems.
• Plan and implement upgrades needed to maintain service levels.
• Plan and lead the replacement of infrastructure nearing end of life.
• Maintain and improve server & network performance, reliability, and security using industry best practices.
• Manage and configure physical security, disaster recovery, and data backup systems.
• Assess current technology architecture for vulnerabilities, weaknesses, and for possible upgrades or improvements.
• Develop, implement, and enforce security policies, protocols, and procedures.
• Manage the performance objectives and professional development of the IT team including the initiation, monitoring, review and validation of individual training and development plans in line with organizational and business requirements.
• Provide occasional out-of-hours support.
• Performs any other duties as may be required from time to time.

Key Competencies

• Strategic thinking & planning
• Attention to detail
• Project management skills
• Problem solving
• Coaching

Education

• Bachelor’s degree in Bachelor’s degree in Computer Science, Information Systems, Project Management, or a related field

Work Experience and/or Skills

• 3+ Years’ experience of appropriate experience supporting IT infrastructure, service delivery and IT security
• Good understanding of server & desktop hardware/operating system, networking, firewalls
• Ability to manage through organizational changes
• Interpersonal Skills, Collaborative mindset, and Adaptable
• Excellent oral, written, presentation communication skills
• Experience working with 3^rd party vendors
• Analytical approach with ability to identify issues & inefficiencies
• In-depth knowledge of Windows Server, firewall management, & O365 administration
• In-depth knowledge of design, security & administration of Active Directory
• Experience with supporting finance & ERP systems
• Proficient knowledge of networking technologies and concepts

Certifications & Licenses

• CompTIA A+, Network+, Security+, or Server+ certification preferred

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Frequently sitting
• Visual Acuity (VA)

Work Environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Moderate working conditions
• Exposure to variable noise levels

Safety and Quality Management

Quality and Safety is EVERYONE’S responsibility!

About Frain

Frain has grown into the world’s largest supplier of plug and play packaging equipment in the world. A lot more goes into a manufacturing line than just machines. Frain fills that gap by providing everything you need, from industry experts who are there to work their magic, to the machines, line coordination, integration, and setup. We even provide service after the sale. But we are also known for our financing options, which make the whole thing affordable for the CPG, food, health & beauty, manufacturing, and contract packaging industries. We are a 40+ year old company with over 95 employees and growing! We are excited to have you join our team.

Summary

Under the supervision of the VP Sales, Account Managers function as a link between the company and customers to ensure all their needs are being met and that they are satisfied with the work provided by Frain Industries. An account manager should be flexible enough to manage a variety of duties that pertains to the company and customers.

We want sales talent who can dive in and begin managing accounts from the start. We are looking for applicants seeking a long-lasting and rewarding career. Our most successful sales members with 7+ year tenure, routinely earn income exceeding the six-figure range while working family-friendly hours in an exciting environment.

The ideal candidate will be able to appropriately identify the needs of both new and current customers to aid their success using our solutions. This will be done by developing an appropriate level of communication with clients and internal team members to better understand and mitigate any issues the customers may face.

Key Duties and Responsibilities

As an at-will employer, Frain Industries reserves the right to add to or modify this list to the extent it deems necessary.

• Attending to inbound leads while maintaining high closing ratios in a timely manner.
• Effectively manage multiple projects ranging from mid-size companies up to Fortune 50 companies.
• Follow up, qualify and work assigned leads using the appropriate key players involved in the project.
• Largely phone-based sales in a friendly, yet competitive “Arena” environment focused on closing leads.
• Must be capable of closing deals using a proven selling system with full training support.
• Must be able to do the following:
  • Effectively manage time to meet and exceed company set metrics and goals.
  • Must have strong written and verbal communication skills.
  • Must possess a consistent desire to exceed in a competitive environment.
  • Strong desire to work independently while surrounded by a support system.
  • Provide continuous effort to increase sales, drive company branding and improve business.
  • Ability to complete accurate documents and contracts.
  • Prioritize effectively to maximize time.
  • Strong ability to work under pressure and meet deadlines.
  • Good attitude and strong work ethic is a MUST!
  • Team environment is a bullpen. This requires a loud voice and thick skin.
• Collaborating with various internal departments to ensure that they fulfill all customer requests.
• Gather input that pertains to the customers’ desires.
• Acting as the customers representative in the company with a focus on improving the customer experience.
• Resolve customer concerns quickly and efficiently.

Key Competencies

• Communication
• Company and Customer Expertise
• Strategic Perspective
• Negotiation Skills
• Value-based Proposition

Education

• High School Diploma and prior related field experience required; Associate degree preferred

Work Experience and/or Skills

• 1-3 years related experience.
• Proven outside sales experience is a plus.
• Strong customer service and intrapersonal skills for dealing with diverse types of customers and clients.
• Time management and multitasking skills to manage multiple tasks and customers at once.
• Strong organizational skills and detail oriented.

Certifications & Licenses

• N/A

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Frequently sitting
• Visual Acuity (VA)

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Safety and Quality Management

Quality and Safety is EVERYONE’S responsibility!

Schedule: Typical M-F business hours; 8-hour work shift

Work setting: On-site

Ability to commute/relocate:  Carol Stream, IL 60188: Reliably commute or plan to relocate before starting work (Required).  Work Location: One location, in-office daily.

About Frain

Frain has grown into the world’s largest supplier of plug and play packaging equipment in the world. A lot more goes into a manufacturing line than just machines. Frain fills that gap by providing everything you need, from industry experts who are there to work their magic, to the machines, line coordination, integration, and setup. We even provide service after the sale. But we are also known for our financing options, which make the whole thing affordable for the CPG, food, health & beauty, manufacturing, and contract packaging industries. We are a 40+ year old company with over 95 employees and growing! We are excited to have you join our team.

Summary

Responsibilities include keeping financial invoice records updated, preparing reports, and reconciling daily cash deposits. You will also run accounting software programs to process business transactions. A successful accountant should be familiar with all accounting procedures and have a flair for numbers. This position will ensure that the company’s daily accounts receivable functions run accurately and effectively. As well as other general accounting areas. Performs other financial and other miscellaneous tasks related to accounting and procurement.

A successful Accountant combines excellent analytical skills with a thorough knowledge of accounting principles to analyze financial reports and forecasts. The ideal candidate will also have experience collaborating with other members of the company.

Key Duties and Responsibilities

As an at-will employer, Frain Industries reserves the right to add to or modify this list to the extent it deems necessary.

• Prepare and upload the bi-monthly rental and lease invoices on the 1^st and 15
  • Review monthly invoices for returns.
  • Ensure invoices are posted to correct general ledger accounts.
• Ensure daily receipts balance and posted in accounting software within one day of receipt.
  • Ensure auto bill payments are input to charge monthly.
  • Ensure credit card payments are input to charge monthly.
• Investigate and resolve variances or payments with no remittance.
• Oversee weekly collection efforts.
• Responsible for invoices to be uploaded into all customer portals.
• Respond timely to client and internal requests.
• Support month-end and year-end close process.

Consult with Senior Accountant to improve financial procedures.

Key Competencies

• Energetic
• Communication
• Attention to detail
• Detail-orientated

Education

• Bachelor’s degree in Accounting or Finance.
• 3 – 5 years accounting related experience, or equivalent combination of education and experience.
• Demonstrate advanced skills and knowledge of Excel, as well as other Microsoft applications.
• Great Plains experience a plus.

Work Experience and/or Skills

• Proven experience as an accountant.
• In-depth understanding of Generally Accepted Accounting Principles (GAAP).
• Experience with general ledger functions and the month-end/year-end close process.
• Thorough knowledge of basic accounting principles and procedures.
• Must be highly organized and take initiative, attention to detail, strong time management and multi-tasking skills an asset.
• Must be highly skilled in dealing with financial and numeric data.
• Must be a perfectionist by nature, with no tolerance for financial sloppiness.
• Should be comfortable in dealing with ambiguity. People skills, effective verbal, and written communications necessary. Communications must be managed in a courteous and professional manner.
• Must have excellent work habits, including a willingness to work the hours necessary to get the job done, especially when important deadlines cause greater than normal departmental pressures.
• Protect organization’s value by keeping information confidential.
• Conform to and abide by all regulations, policies, work procedures and instructions.
• Conform to all safety rules

Physical Requirements

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• Prolonged periods of sitting at a desk and working on computer/telephone.
• Visual Acuity

Work Environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• Moderate working conditions

Safety and Quality Management

Quality and Safety is EVERYONE’S responsibility!

Job Type: Full-time

Salary: From $80,000/year

Schedule: Typical M-F business hours; 8 hour shift

Work setting: On-site

Ability to commute/relocate

Carol Stream, IL 60188: Reliably commute or planning to relocate before starting work (Preferred)