FAQ

Hear About Us in our Customer's Words

FAQs

Whether you’re exploring our solutions, evaluating equipment, or looking for support, you may have questions. We’ve gathered answers to some of the most frequently asked questions about Frain Group, our equipment, capabilities, and services to help you find the information you need quickly. If you don’t see your question answered here, our team is always ready to help.

What does Frain Industries do?

Frain Industries provides Plug & Play packaging and processing machinery to manufacturers across the food, beverage, pharmaceutical, personal care, chemical, and consumer products industries. We help companies get products to market faster with production-ready equipment and expert application support.

What does Frain Industries do?

Frain Industries provides Plug & Play packaging and processing machinery to manufacturers across the food, beverage, pharmaceutical, personal care, chemical, and consumer products industries. We help companies get products to market faster with production-ready equipment and expert application support.

What types of equipment does Frain offer?

We offer a wide range of equipment in 120 different categories, including:

  • Filling Machines 
  • Cappers 
  • Labelers 
  • Cartoners 
  • Case Packers 
  • Shrink Wrappers 
  • Conveyors 
  • Mixers & Blenders 
  • Tanks & Kettles 
  • Pumps 
  • Metal Detectors 
  • X-Ray Inspection Systems 
  • Complete Packaging & Processing Lines 
Do you offer complete production lines, or only individual machines?

Both. We can supply a single packaging or processing machine to fill a specific gap, or coordinate an entire line — from infeed through final packaging — including integration between machines from different manufacturers.

Equipment Availability

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Frain Industries provides Plug & Play packaging and processing machinery to manufacturers across the food, beverage, pharmaceutical, personal care, chemical, and consumer products industries. We help companies get products to market faster with production-ready equipment and expert application support.

How quickly can I receive equipment?

Many processing machines can be prepared for Factory Acceptance Testing (FAT) in as little as 48 hours, and many packaging machines can be product-tested and prepared in as little as one week, depending on the equipment and application.

Is the equipment in stock?

Frain maintains one of North America’s largest inventories of packaging and processing machinery, with more than 2,000 machines available.

Can I see the machine before shipment?

Yes. We encourage customers to visit our facility to inspect equipment and participate in a Factory Acceptance Test before shipment.

Equipment Condition

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Frain Industries provides Plug & Play packaging and processing machinery to manufacturers across the food, beverage, pharmaceutical, personal care, chemical, and consumer products industries. We help companies get products to market faster with production-ready equipment and expert application support.

Is your equipment new?

Frain partners with over 70 OEM’s buying new equipment and offer that to customers thru our rapid deployment program.

Is the equipment inspected?

Absolutely. Every machine is thoroughly inspected, evaluated by our technical team and set up for your application, before shipment.

Applications & Industries

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Frain Industries provides Plug & Play packaging and processing machinery to manufacturers across the food, beverage, pharmaceutical, personal care, chemical, and consumer products industries. We help companies get products to market faster with production-ready equipment and expert application support.

What industries do you serve?

We support manufacturers in:

  • Food 
  • Beverage 
  • Pharmaceutical 
  • Nutraceutical 
  • Personal Care 
  • Cosmetics 
  • Household Products 
  • Chemical 
  • Industrial Products 
  • Contract Manufacturing 
Can Frain help with startup companies?

Yes. Many startups choose Frain because they can begin production without waiting months for new equipment.

Do you work with contract manufacturers?

Yes. We regularly help contract manufacturers increase capacity, add production lines, or support new customer launches.

Services

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Frain Industries provides Plug & Play packaging and processing machinery to manufacturers across the food, beverage, pharmaceutical, personal care, chemical, and consumer products industries. We help companies get products to market faster with production-ready equipment and expert application support.

Do you provide installation?

Yes. Frain offers installation assistance, startup support, and operator training.

Can you integrate complete production lines?

Yes. Our engineering team can design and integrate complete packaging and processing systems tailored to your production goals.

Do you offer Factory Acceptance Testing (FAT)?

Yes. We ask our customers to witness testing at our facility before shipment.

Can you modify equipment for my application?

Yes. We frequently customize machinery to accommodate different products, containers, closures, labels, and production requirements.

OEM Partnerships

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Frain Industries provides Plug & Play packaging and processing machinery to manufacturers across the food, beverage, pharmaceutical, personal care, chemical, and consumer products industries. We help companies get products to market faster with production-ready equipment and expert application support.

Why work with Frain instead of buying directly from an OEM?

Frain provides immediate equipment availability, expert application support, machine integration, and access to equipment from many leading manufacturers—all through a single source. We help customers compare solutions and get to production faster.

Which OEMs do you partner with?

Purchasing Process

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Frain Industries provides Plug & Play packaging and processing machinery to manufacturers across the food, beverage, pharmaceutical, personal care, chemical, and consumer products industries. We help companies get products to market faster with production-ready equipment and expert application support.

How do I request a quote?

Simply contact our sales team with your product information, container specifications, production speed requirements, and any existing line details. We’ll recommend the best solution for your application.

Can Frain help if I don't know what equipment I need?

Absolutely. Our application engineers work with customers every day to determine the best solution based on production goals and budget.

Can I rent equipment instead of buying it?

Yes — rental is one of our core offerings. It’s especially useful for startups, pilot launches, seasonal production spikes, or as a bridge while you wait for a longer-term equipment order.

What's the difference between renting, leasing, and buying?

Renting suits short-term or temporary needs with no long-term commitment. Leasing spreads costs over a longer period, with a buyout at the end of the term.  Purchasing makes sense when you know the equipment fits your line for the long haul. We’ll help you weigh the trade-offs based on your production timeline and budget.

Support

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Frain Industries provides Plug & Play packaging and processing machinery to manufacturers across the food, beverage, pharmaceutical, personal care, chemical, and consumer products industries. We help companies get products to market faster with production-ready equipment and expert application support.

Do you offer technical support after the sale?

Yes. Our experienced technical team provides ongoing support before, during, and after installation.  Equipment comes with a 6-month parts warranty.

Do you stock replacement parts?

Many replacement parts are available, and our team can provide a recommended spare parts list and where to purchase those parts.

Can Frain help increase my production capacity?

Yes. Whether you’re adding a new line, replacing obsolete equipment, or expanding production, Frain can help identify the right solution.

Shipping

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Frain Industries provides Plug & Play packaging and processing machinery to manufacturers across the food, beverage, pharmaceutical, personal care, chemical, and consumer products industries. We help companies get products to market faster with production-ready equipment and expert application support.

Do you ship internationally?

Frain ships machinery throughout North America, Canada and Mexico. 

Can you arrange freight?

Our customers arrange the freight to ensure they are getting the best rate and delivery for their needs.Â