Privacy Policy

Frain Industries, Inc. has created this privacy statement in order to demonstrate our firm commitment to privacy. The following discloses our information gathering and dissemination practices for our website: www.fraingroup.com.

When you visit our website, our web servers collect information about your visit, which is stored as anonymous, aggregate data. We use your IP address to help diagnose problems with our server, analyze trends, and administer our website. Your IP address is not linked to personally identifiable information, but is used to gather broad demographic data and to monitor statistics to improve our website.

We are using Google AdWords Remarketing to better serve our visitors. Google AdWords Remarketing is a web-based service relying on the Google Display Network which improves the relevance of online advertisements to website visitors where those websites display advertisements from the Google Display Network.

In order to distinguish one visitor from another, Google AdWords may create several tracking cookies on a visitor’s computer. We will only permit such cookies corresponding to remarketing lists for our campaigns to be created on a visitor’s computer when that visitor has visited a section or webpage on our website that can reasonably be determined to be related to the services to be advertised using the Remarketing feature of Google AdWords.

Google explicitly and expressly forbids the collection of Personally Identifiable Information in the Terms of Service for Google AdWords, and as such, Frain Industries, Inc. has not attempted to make, has not made, and will never make modifications that would enable Google AdWords or our website to collect any such information.

We do not have access, and will never seek access, to information on other websites visitors have visited or which remarketing lists they are on, apart from our website and remarketing lists of Frain Industries, Inc. itself.

Any visitor can opt out of Google’s use of cookies by visiting the Ads Preferences Manager (https://www.google.com/ads/preferences/). Alternatively, visitors can opt out of a third-party vendor’s use of cookies by visiting the Network Advertising Initiative opt-out page (http://www.networkadvertising.org/managing/opt_out.asp)

Our site’s registration form requires users to give us contact information (like company name and email address). We use customer contact information from the registration form to send information about our company and to initiate telephone contact with users. Customer contact information is also used to contact customers when necessary. We do not collect personal information from you unless you provide it to us.

Our site also uses an order form for customers to submit equipment listings and the information provided may be used to assist in completing a customer’s transaction. We can assure you we are not in the business of selling the names and addresses of our customers to third parties.

Our site gives users the following options for removing their information from our database so as not to receive future communications or to update user information. You may send an email to customerservice@fraingroup.com, or you may send mail to the following postal address:

The Frain Group, Inc.
245 E North Ave.
Carol Stream, IL 60188
or call 630.629.9900

Our site also gives users the following options for changing and updating information previously provided. To do this, you can send an email to customerservice@fraingroup.com , or you can send mail to the postal address specified above.

Our site may contain links to other sites. Please be aware that our privacy policy does not apply to these sites. As our business and technology changes, we may occasionally update this privacy statement. Changes will be posted to this privacy statement web page, and use of information we gather is subject to the privacy statement in effect at the time of use.

If you have any questions about this privacy statement or the practices of this site, you can contact us at: customerservice@fraingroup.com.