The story below has been shared popularly across internet and social media, and for good reason. It emphasizes the importance and value of experience. Enjoy reading it and please share!
A ship engine failed, and no one could fix it.
Then they brought in a man with 40 years on the job.
He inspected the engine carefully; top to bottom.
After looking things over, the man reached into his bag and pulled out a small hammer.
He gently tapped something. Instantly, the engine lurched into life.
The engine was fixed!
7 days later the owners got a bill for $10,000.
‘What?!’ the owners said ‘You hardly did anything. Send us an itemized bill.”
The reply simply said:
“Tapping with a hammer: $2 Knowing where to tap: $9,998”
Don’t ever underestimate experience.
In the packaging and processing industry, there are those that aim at a price or discount on equipment and those that understand true total cost of delays and especially inexperience.
Experience comes at a cost, and although most individuals clearly recognize the difference, they simply do not want to pay the difference…at least not in cash. In the end, an erroneous perception of cost can lead to a higher loss due to an unforeseen delay in an unusable piece of equipment and plenty of fees that go hand in hand.
Frain’s 40+ mechanics and engineers have over 385 years of packaging and processing equipment experience. This experience, our people, make the difference for our customers. We know precisely when and where to use hammers.