Author: Rich Frain – Page 2

You’re in a Box

Not that long ago, most CPG manufacturers had a relatively large number of customers. None had a killer percentage of

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Samples are the Secret

Do you want your packaging line project completed on time? Then pay attention to getting samples to the machine builder

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The Outsider

Are you just a project manager?
Or are you a project manager…and a plant engineer…and a maintenance manager…and an HVAC

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They Need to Want

Anyone in sales will tell you: People buy what they want, not what they need.
This is true on your

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Whyning Our Way to Success

At Frain we love whyners and have accumulated a crack group of them in our engineering, sales, shop and support

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Response-ability

Are you responsable?
That’s no typo.
“Responsable” is a word I use to describe one of the most important criteria

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King Time

“I need it yesterday!”
You’ve heard that. You’ve probably said it yourself. We in packaging are a pretty impatient lot of

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Specify, Specify, Specify

In our book, Secrets of Buying Packaging Machinery John Henry and I devote an entire chapter to machinery specifications. Well written

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Facilitate Failure

“Half the money I spend on advertising is wasted; the trouble is I don’t know which half.”
—John Wanamaker, Department

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School Days

It’s back to school time again. Chances are that many of you have sons, daughters, nephews, nieces or other youngsters in

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photo provided by slgckgc

Two Cents Worth

Henry Ford invented the Toyota Production System 100 years ago when Toyoda Automatic Loom Works was still a dream. His book,

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It’s All in the Game

In 2013, John Henry and I wrote Secrets of Buying Packaging Machinery: How to Win in a No-Win Game. We used

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