Service Alone is Not the Secret Sauce

Most people have their go-to hot sauce, spice, salsa, you name it.

I’m particularly a fan of Tabasco and other sauces, like the chile-habanero-based El Yucateco – mostly the green bottle.

Like the sauce on every table at your favorite restaurant, Frain offers service with every machine we serve to our customers.

We often get requests for service. Sometimes, it’s on a machine that we did not sell.

It’s comparable to asking a restaurant only for the sauce they have on their table – and not for the excellent dishes they serve up from their kitchen.

We don’t sell service on its own.

At Frain, service is not the secret sauce, but one key ingredient we provide along with quality packaging and processing machinery and complete equipment lines.

Here’s a quick look at the Frain Recipe:

Certified Pre-Owned Equipment: Our certified pre-owned equipment is reconditioned to certification standards, set to project requirements, and backed by a warranty. Get what you pay for!

Engineering Services: Our skilled engineers and technicians set aside dedicated hours and manpower to the success of every project-application. Unmatched knowledge and experience make our engineered services an A-class service destination.

Integration: Seamlessly integrate a packaging system or a vertical line with the most reliable team in the industry. Our integration department is serviced by 40+ experienced engineers and technicians that can configure, test, and install complete lines, individual machines, and more.

Field Service: Our experienced shop engineers and technicians provide the machine service and support needed to reduce downtime, increase production, extend machine life, or start a new application.